Privacy Policy

Data Regulations

This legislation describes the information we process through Momentum SRLS, and your rights within these regulations.

Data Controller

The data controller of data collected is Momentum SRLS based Viale Tito Labieno, 40, Rome 00174. You can contact it any time at info@romabout.com

What types of information do we collect?

We collect – at the time of registration – the following information, classifiable as personal data:

  • Name;
  • Surname
  • Email address
  • General data from ID

How do we use this information?

We use the provided information in the manner described below to offer the services of RomAbout Tours.

How will given information be used?

  • We use your information to inform you about our initiatives;
  • we use your data to book the trip and the experiences you requested at the time of booking;
  • we use your data to contact and provide you the assistance necessary to guarantee the best possible experience;
  • we use your data to keep you updated, following your tour, on new offers that may interest you.

Is this information shared?

The data provided and its use is processed solely by Momentum SRLS and is shared with our partners for the purpose of offering services. The data supplied to us is used within the limits established by you at the time of purchase of the trip and/or experience.

Some data, in accumulated and anonymous forms, is used for statistical purposes on the use of the application and can be shared with RomAbout companies and client institutions.

We may share information with law enforcement or in response to legal requests when it is ordered by law or ordered by a magistrate through a specific provision with legal authority against Momentum SRLS.

What are our bases for data processing?

We collect, use and share the data in our possession in the manner described below:

  • As required to comply with the Terms of Use of Momentum SRLS (legal basis of processing: Contract);
  • In a manner consistent with the consent granted, which may be revoked at any time by sending a request to the Data Controller by email at the address info@romabout.com
  • As necessary to comply with our legal obligations
  • As necessary for the public interest.

How can you exercise your rights?

In the event of a data breach (illegal access to user data by unauthorized third parties), RomAbout Tours will inform users within 2 business days of the occurrence of the violation.

How to exercise the right to be forgotten, to partial cancellation and the free portability of the data?

Users can request cancellation, in whole or in part, of their personal data at any time by directly contacting the data controller.

It is possible to request cancellation by sending an email to the address infoomabout.com in the following cases:

  • If the user legitimately opposes the processing;
  • after the request has been received, Momentum SRLS undertakes to promptly process it within 2 business days, within the limits of what is technically possible.

The right to be forgotten can be limited in the following cases:

  • To guarantee the exercise of freedom of expression or the right to defense in court;
  • to protect general interest;
  • when the data, rendered anonymous, is necessary for historical research or for statistical or scientific purposes.

Users can also request, via email to the address info@romabout.com, the transfer and use of their personal data to another data controller who performs the same service as RomAbout Tours.

How and for how long are user data stored?

User data is stored on proprietary databases on servers located on Italian soil.

The characteristics and certifications of software and technology used, guarantee maximum safety and minimize the risks of violations and data breaches.

How do we comply with legal requirements or avoid damage?

We access, store and share information with regulatory bodies, law enforcement agencies or other entities in these cases:

  • In response to a legal request if we believe in good faith that the law requires us to do so;
  • If it is necessary to detect, prevent and resolve unauthorized uses of products, breaches of our conditions or regulations or other harmful or illegal activities, to protect ourselves (including our rights, property or products), including in the context of investigations or regulatory requirements or to prevent imminent death or physical injuries.

How will we inform you about changes to these regulations?

We will inform you before making changes to these regulations and will allow you to read the amended regulations before choosing whether to continue using RomAbout services. This privacy policy version was updated the fifth of June 2019.

Cookie Policy

We use cookies on our site for various reasons. They help us to provide you with improved experiences when you browse our website and allow us to enhance our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to and from your computer’s hard drive.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website.

Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users find what they are looking for easily.

Functionality cookies. These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them below.

Analytical/performance cookies

This website will allow some cookies that are essential for the website to operate correctly. These cookies, none of which capture personally identifiable information, are as follows:

Visitor ID – this cookie is a numeric value that identifies unique visitors and provides coherence and consistency to a site visit;

Page Number – this cookie identifies the page you are on;

Session ID – this cookie identifies your website session;

Test – this cookie checks whether or not your browser supports cookies;

Order – this cookie ensures that your shopping basket works correctly.

Third-party cookies

Our websites will set several types of third-party cookies. We do not control the operation of any of these. The third-party cookies which may be set include:

Google Analytics – we use Google Analytics to collect data about website usage. This data does not include personally identifiable information. You can view the Google Privacy Policy here: www.google.com/policies/privacy/.

Zendesk – this license cookie enables our installation of Zendesk, making it possible for visitors to use the chat functionality on this site. It does not collect any personally identifiable information. You can read the Zendesk Privacy Policy here: https://www.zendesk.com/company/privacy/.

Facebook – we use a Facebook pixel to obtain information regarding the activities that users engage in while visiting our web pages. For information on Facebook’s Privacy and Cookie policy, visit https://www.facebook.com/policies/cookies/

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.