Cancellation

Cancellation Policy

In order to provide the utmost level of service with top guides and guaranteed tour departures, cancellations and amendments may be subject to fees. The policy applies to all group and private tours listed and booked through romabout.com or Momentum SRLS, on a per person and per tour basis.

Group Tours & Activities

Cancellations received more than 72 hours prior to tour commencement are fully refundable, with the exception of Colosseum Underground Tour and Colosseum at Night Tour*. Cancellations received more than 48 hours prior to tour commencement are refundable with the exception of attraction ticket cost for tours that require the purchase of a ticket in advance.

Cancellations received within 48 hours of tour commencement are nonrefundable.

Amendment requests are subject to availability and price changes.

*Colosseum Underground tour and Colosseum at Night Tour are subject to a 50% cancellation fee if cancelled at least 7 days in advance. If cancelled less than 7 days in advance, no refund will be given.

Private Tours & Activities

Cancellations received more than 7 days prior to tour commencement are fully refundable.

Cancellations received within 7 days of tour commencement are nonrefundable.

All amendments made to private tours may be subject to an clerical fee up to 20%.

Late Arrivals & No Shows

Late arrivals and no shows are nonrefundable. This is applicable to any tour participant that fails to arrive, or arrives after tour departure.

Changes to this Policy

The terms of this policy may change at the company’s discretion. In the event of such changes, the new policy will apply for all tours reserved after the date and time of the policy change. For any further questions about our cancellation policy, please feel free to e-mail us at info@romabout.com.